Information We Collect From You
Personal Information & Account
When you register an account with t250, we collect the information you provide directly, including your full name, date of birth, phone number, email address, and the Malaysian bank account details you register for MYR transactions. This information is required to verify your identity, process payments, and keep your account secure.
Technical & Device Information
T250 also automatically collects technical information when you use the platform, including device type, operating system, web browser model, IP address, approximate IP-based location, and in-platform activity records such as login dates and times, pages visited, and actions taken. This information is used to identify technical issues, improve platform performance, and detect suspicious activity.
Payment Information
All financial transactions on t250 are processed in Malaysian Ringgit (RM / MYR). We retain records of deposit and withdrawal transactions, payment methods used (such as FPX or Touch 'n Go), and registered bank account numbers. We do not store full credit or debit card details — sensitive payment data is processed through secure encrypted channels.
How Your Information Is Used
T250 uses the information collected for the following purposes, all of which are aimed at improving your experience and security:
- Identity verification: Ensuring every user is a verified individual aged 18 and above before they can access the platform's services.
- Transaction processing: Processing deposits, withdrawals, and bonus payments in MYR accurately and securely.
- Customer support: Enables the t250 team to respond to enquiries, resolve complaints, and provide relevant assistance based on your account records.
- Security & fraud prevention: Detecting, investigating, and preventing suspicious activity, account fraud, and system exploitation.
- Platform improvements: Analysing usage patterns to improve the platform's design, performance and content so it better meets the needs of Malaysian users.
- Communications: Sending important notifications related to your account, policy updates, promotions you are eligible for, and relevant technical information.
T250 will not use your information for any purpose beyond the scope stated above without first obtaining your consent.
Cookies & Session Tracking
The t250 platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small data files stored in your browser that help the platform remember your preferences, maintain login sessions and ensure smooth navigation.
There are two categories of cookies we use:
- Essential cookies: Required for core platform functions such as login sessions, account security, and transaction verification. These cookies cannot be disabled without affecting platform functionality.
- Analytics cookies: Used to collect anonymous usage data to understand how users interact with the platform. This data helps us improve the design and performance of t250.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to log in or use certain platform features properly.
Data Storage, Security & Sharing
How Your Data Is Protected
T250 protects all user personal data using industry-standard encryption during data transmission and storage. Our servers are secured by firewalls, intrusion detection systems, and strict access controls. Only authorised personnel have access to user personal information, and such access is limited strictly to legitimate work purposes.
Third-Party Sharing
T250 does not sell, rent, or trade user personal information to third parties for commercial purposes. Your information may be shared only in the following circumstances:
- With authorised payment service providers (such as banks or digital wallet providers) to process your MYR transactions.
- With regulatory authorities or law enforcement when required under Malaysian law.
- With technical service providers bound by strict confidentiality agreements with t250.
All third parties who receive t250 user data are required to uphold the same data protection standards as set out in this policy.
Your Rights & How to Contact Us
Right to Access, Correction & Deletion
As a t250 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction via the account settings section or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to applicable legal and financial record-keeping requirements.
- Right to Object: You may object to the processing of your data for specific purposes, such as marketing communications.
Policy Changes & Contact
T250 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated via the platform or by email. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any questions regarding your data privacy, contact us at: [email protected]. You may also refer to our FAQ page us for further guidance on account management and privacy.